Privacy & your choices

Privacy Policy

How The Human Canvas Academy handles your information, respects your choices and responds to privacy requests.

People | Purpose | Flourishing

Effective Date: 8 November 2026

Last Updated: 8 November 2026

1. INTRODUCTION

Welcome to The Human Canvas Academy (THCA).

At The Human Canvas Academy, we believe that trust, respect, dignity and personal responsibility are essential to meaningful human flourishing.

We value your privacy and are committed to handling your personal information with care, transparency and responsibility.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you interact with THCA through our website, WhatsApp, Meta advertisements, social media channels, enquiry forms, learning platforms, coaching programmes and related services.

By submitting information through our platforms, you may be asked to provide consent for specific uses of your personal information. We will respect the choices you make.

This policy applies to prospective learners, registered participants, coaching clients, institutional representatives and other individuals who communicate with THCA.

2. ABOUT THE HUMAN CANVAS ACADEMY

The Human Canvas Academy is a learning and human-development initiative dedicated to helping individuals and organisations develop greater self-awareness, personal effectiveness, confidence, communication skills, emotional resilience, leadership capabilities and meaningful relationships.

Our programmes seek to encourage positive personal and professional transformation through psychologically informed learning, reflection and practical application.

Website: https://thehumancanvasacademy.com

Email: hello@thehumancanvasacademy.com

3. INFORMATION WE COLLECT

Depending on how you interact with THCA, we may collect the following information:

A. Personal and Contact Information

Full name
Mobile or WhatsApp number
Email address
City or general location
Organisation or professional designation, where relevant

B. Learning Interests and Preferences

Areas in which you are interested in personal or professional development
Programme or workshop preferences
Preferred learning formats
Enquiries regarding individual, group or corporate programmes
Information voluntarily shared to help us understand your learning goals

C. Programme Participation Information

If you enrol in a THCA programme, we may also collect information relating to your registration, participation, learning progress, assessments, feedback and coaching activities.

D. Communication Information

We may retain information from messages, emails, enquiries and other communications you voluntarily share with us.

E. Technical and Platform Information

Depending on the platform used, certain technical information may be processed, including browser type, device information, general location, website activity, referral source or advertising campaign interactions.

We do not intentionally request sensitive personal information, such as medical records, financial account passwords, government identification numbers or detailed psychological histories, through our general advertising enquiry forms.

4. HOW WE COLLECT INFORMATION

We may collect information when you:

Respond to a THCA advertisement on WhatsApp, Facebook or Instagram.
Contact us through WhatsApp Business.
Complete a Google Form or another THCA enquiry form.
Visit our website or submit a website enquiry.
Register for a workshop, webinar, coaching session or learning programme.
Enrol in a course delivered through Graphy.
Subscribe to THCA communications.
Participate in assessments, surveys or feedback exercises.
Communicate with THCA through email, telephone or other channels.

We aim to collect only information reasonably necessary for the purposes explained to you.

5. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

A. Responding to Enquiries

To answer questions, provide information about THCA and help prospective participants explore relevant learning opportunities.

B. Programme Recommendations

To understand your stated interests and suggest programmes, workshops or coaching options that may be relevant to your goals.

C. Programme Administration

To manage registrations, deliver learning materials, organise sessions, maintain participation records and provide learner support.

D. Communication

To communicate important information about enquiries, scheduled sessions, registrations and services you have requested.

E. Marketing and Educational Updates

With your appropriate permission, we may share information about upcoming programmes, workshops, educational resources, publications and THCA activities.

F. Service Improvement

To evaluate feedback, understand participant needs, improve our educational offerings and assess the effectiveness of our advertising and outreach activities.

G. Legal and Administrative Requirements

To maintain records and fulfil obligations under applicable laws.

We will not use your information for unrelated purposes without an appropriate lawful basis, notice or permission.

6. WHATSAPP AND META ADVERTISING

The Human Canvas Academy may advertise through WhatsApp, Facebook, Instagram and other Meta platforms.

When you respond to an advertisement, complete an enquiry form or initiate a WhatsApp conversation, we may receive the contact information and other details you choose to provide.

This information may be used to:

Respond to your enquiry.
Explain THCA programmes and services.
Understand your stated learning interests.
Arrange a consultation or introductory discussion.
Provide additional information you request.

Important: Responding to an advertisement or submitting an enquiry does not automatically mean that you have agreed to receive ongoing promotional communications.

We will seek appropriate permission before sending subsequent WhatsApp marketing messages.

You may withdraw your permission for promotional communication at any time by replying STOP to a THCA WhatsApp message or contacting us by email.

We will respect requests to discontinue promotional communication.

Meta and WhatsApp may independently process information about your use of their platforms under their own privacy policies and terms.

7. GOOGLE FORMS AND ONLINE ENQUIRIES

THCA may use Google Forms or other online tools to collect enquiries, registrations, feedback and learning preferences.

Information submitted through these forms may be stored or processed using Google services or other authorised service providers.

Access to collected information will be restricted to persons authorised to manage THCA enquiries and programme administration.

We will use the information for the purposes explained when it is collected.

Submission of a general enquiry form will not automatically subscribe you to promotional communications.

8. GRAPHY AND ONLINE LEARNING PLATFORMS

The Human Canvas Academy uses Graphy as a platform for developing and delivering online learning experiences.

When you register or enrol through Graphy, information may be processed by Graphy to support services such as:

Learner account registration
Course enrolment and access
Delivery of educational content
Learning progress and participation
Programme communications
Payment and transaction processing, where applicable
Technical assistance and platform administration

THCA may access relevant learner information made available through Graphy for legitimate programme administration and support.

Graphy also operates under its own privacy policy and applicable platform terms.

We encourage participants to review Graphy's privacy information when using its services.

9. WEBSITE DATA AND COOKIES

When THCA's website is fully operational, it may use cookies or similar technologies to support website functionality, understand visitor activity, improve user experience and evaluate marketing performance.

Depending on the tools implemented, these technologies may collect information about website usage, device characteristics and interactions with content.

Where required, visitors will be provided with appropriate information and choices regarding non-essential cookies or tracking technologies.

We will update this Privacy Policy when additional website features, analytics systems or advertising technologies are introduced.

10. MARKETING COMMUNICATIONS AND CONSENT

We believe that communication should be welcome, relevant and respectful.

THCA may offer individuals the opportunity to receive:

Personal development insights
Educational articles and resources
Workshop and webinar announcements
Programme information
Newsletters
Invitations to THCA events
Other relevant educational communications

Where consent is required, these communications will be sent only after permission has been obtained.

Consent for ongoing promotional communication is separate from submitting an enquiry.

You are free to decline promotional communications without affecting your ability to request information about our services.

You may withdraw marketing consent at any time through the opt-out method provided in our messages or by emailing us.

Withdrawal of promotional consent will not prevent us from sending essential communications related to services you have requested, where permitted by law.

11. SHARING OF PERSONAL INFORMATION

The Human Canvas Academy does not sell personal information to third-party marketers.

We may share limited information with authorised service providers where reasonably necessary to operate our services.

These may include:

Meta and WhatsApp for business communication and advertising.
Google for forms, email, file storage or related services.
Graphy for course hosting and learning administration.
Website hosting and technical service providers.
Payment service providers when enrolment payments are enabled.
Authorised administrative or operational support personnel.

We may also disclose information where required by applicable law or a valid legal process.

We aim to limit information sharing to what is necessary for the relevant purpose.

12. DATA STORAGE AND SECURITY

THCA is committed to taking reasonable measures to safeguard personal information.

Depending on the service used, personal information may be stored within our authorised accounts on WhatsApp, Google, Graphy, email services or website systems.

We aim to protect information through appropriate access controls, account security practices and restricted administrative access.

Although we take reasonable precautions, no electronic storage or communication system can be guaranteed to be completely secure.

If a personal-data security incident occurs, we will take appropriate steps to investigate, limit potential harm and provide notifications where required by applicable law.

13. DATA RETENTION

We aim to retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected.

As a general practice:

General enquiries: We aim to delete or anonymise enquiry records within 12 months after the last meaningful interaction, unless there is a valid reason for continued retention.
Marketing subscriptions: Contact information may be retained while you remain subscribed, subject to periodic review and applicable legal requirements.
Programme participation: Relevant learner records may be retained for the duration of the learning relationship and for an appropriate period afterwards.
Financial and administrative records: Records may be retained for the periods required by applicable laws.

When information is no longer necessary, we will take reasonable steps to securely delete or anonymise it.

Some information may remain temporarily in secure backups or with service providers, subject to their retention arrangements and applicable legal requirements.

14. YOUR PRIVACY RIGHTS

We respect your right to make informed choices about your personal information.

Subject to applicable law, you may request to:

Know what personal information THCA holds about you.
Obtain information about how your data is being used.
Correct inaccurate information.
Update incomplete or outdated information.
Withdraw previously given consent.
Stop receiving promotional communications.
Request deletion of personal information where applicable.
Raise a concern about how your information has been handled.

To exercise any of these rights, please contact:

hello@thehumancanvasacademy.com

We may request reasonable information to verify your identity before disclosing, changing or deleting personal information.

We will review and respond to privacy requests within the timeframes required by applicable law.

Where a request cannot be fulfilled in full, for example because certain records must be retained under legal obligations, we will explain the relevant limitation.

15. CHILDREN'S PRIVACY

Our general advertising and enquiry channels are intended primarily for adults aged 18 years and above.

Where THCA provides programmes involving children, parents, educators or educational institutions, we will take appropriate steps to obtain parental or guardian permission where required.

We do not knowingly seek to collect children's personal information directly through general marketing enquiry forms.

Any future child-focused programme will be subject to appropriate safeguards and applicable legal requirements.

16. COACHING, REFLECTIONS AND PERSONAL INFORMATION

Some THCA programmes may involve voluntary personal reflections, self-assessments, learning exercises or discussions concerning individual experiences.

We recognise that participants may share personal information during these activities.

THCA aims to treat such information respectfully and restrict its use to appropriate educational, coaching or programme-related purposes.

We will explain relevant confidentiality arrangements and limitations when such activities are undertaken.

Participants are encouraged not to disclose highly sensitive personal information in general enquiry forms or public discussion spaces.

Group coaching participants should also recognise that THCA cannot guarantee the confidentiality of information disclosed to other group members.

17. INTERNATIONAL DATA PROCESSING

Some technology providers used by THCA may operate systems or store and process information outside India.

Where international processing occurs, we will seek to use services and arrangements consistent with applicable data protection requirements.

Such providers may also be subject to the laws of the countries in which they operate.

18. THIRD-PARTY WEBSITES AND PLATFORMS

Our website, advertisements or learning materials may contain links to external websites or services.

These services may maintain their own privacy policies and data practices.

THCA is not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the relevant privacy policies before submitting personal information.

19. CHANGES TO THIS PRIVACY POLICY

THCA may update this Privacy Policy as its programmes, communication methods, technology platforms or legal obligations evolve.

Any revised version will be published on our official website or other designated public platform, together with its updated effective date.

Where required by law, we will provide additional notice or obtain renewed consent before implementing material changes to how personal information is used.

20. PRIVACY CONCERNS AND GRIEVANCE CONTACT

We welcome questions, concerns or requests relating to the collection and use of personal information.

Privacy Contact and Grievance Point of Contact

The Human Canvas Academy

Email: hello@thehumancanvasacademy.com

Website: https://thehumancanvasacademy.com

Please include the nature of your enquiry or request so that we can assist you appropriately.

We will review privacy concerns in good faith and take appropriate steps to address them.

Where applicable, individuals may also exercise their rights through the relevant statutory data protection grievance mechanisms.

21. OUR COMMITMENT TO YOU

At The Human Canvas Academy, we believe personal growth begins with awareness, respect and responsibility.

The same principles guide the way we approach your personal information.

We aim to be transparent about what we collect, careful about how we use it, respectful of your choices and accountable for the information entrusted to us.

Your trust matters to us.

THE HUMAN CANVAS ACADEMY